• Shipping policy

Shipping policy

COSTS & DESTINATIONS

Thanks for shopping with us. International shipping might experience delays due to natural disasters or bad weather. To keep track of your order, contact 251717yqq@gmail.com so we can provide you the order’s tracking number.

Currently, we ship worldwide. Enjoy free shipping on all orders to any country globally.

SHIPPING TIME


Country
Processing Time
Shipping Time
Shipping Cost
Courier
Worldwide 3-5 working days 8-15 working days (varies by region) Free Shipping FedEx / UPS / DHL / Local Couriers

Total Delivery Time = Processing Time + Shipping Time = 11-20 working days (depending on your location)

Order Processing Time

  • It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.
  • Generally, orders are shipped within 3-5 working days of order confirmation/payment. Orders made on the weekends might experience delays.
  • Our warehouse operates Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

Shipping Costs

We offer Free Shipping on all orders globally. No minimum purchase is required.

SHIPPING AREA

  • Shipping Area: Worldwide (All Countries)

TRACKING

  • You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
  • Tracking information may take 48 to 72 hours to update.
  • If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.

EXCEEDED DELIVERY TIME

  • Shipping may be subject to delays due to carrier delays, adverse weather conditions, supply constraints, high shipment volumes, or labor shortages. If your order is delayed, please contact us via email at 251717yqq@gmail.com and we will verify the situation with the shipping company in time. Thank you for your understanding and support.

ORDER CANCELLATIONS AND CHANGES

  • Before shipping: Order Cancellation / Change of Address / Replacements and Exchanges: NO charge
  • After shipping: Please note! We cannot modify, block or cancel orders that have already been shipped.
    If you refuse delivery and the order is returned to our facility, we will treat it as a return.
    In this case, we will refund the purchase price to your original payment method and deduct the return shipping costs, so please confirm the shipping address before placing an order.

ABOUT TAX

In seldom cases, orders may be charged customs fees by your government, not our site; you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

CONTACT US

Email: 251717yqq@gmail.com

Phone / WhatsApp: +86 18676890127

Address: 108 Lianxi East Road, Tianhe District, Guangzhou

Business Hours: Monday to Friday: 9 am - 10 pm

This is not the return address. Please contact us by email to get the return address.